General Information & FAQ

  • www.molina.imigrasi.go.id is a government portal run by the Directorate General of Immigration Ministry of Law and Human Rights.
  • e-VOA is a single-entry visa which is valid for 30 days stay in Indonesia with the purpose of Tourism, Government Visit, Business Meeting, Goods Purchasing, or Transit only.
  • The validity period of e-VOA is different from the period of stay in Indonesia. The validity period of e-VOA is 90 days, as stated on e-VOA. If foreigners holding e-VOA come to Indonesia after the 90 days period, they must apply for a new e-VOA, visa on arrival at the airport, or other types of visas.
  • Holders of passports of these following countries are eligible to apply for e-VOA:
    1. Albania
    2. Andorra
    3. Argentina
    4. Australia
    5. Austria
    6. Bahrain
    7. Belarus
    8. Belgium
    9. Bosnia Herzegovina
    10. Brazil
    11. Brunei Darussalam
    12. Bulgaria
    13. Cambodia
    14. Canada
    15. Chile
    16. China
    17. Colombia
    18. Croatia
    19. Cyprus
    20. Czech
    21. Denmark
    22. Ecuador
    1. Egypt
    2. Estonia
    3. Finland
    4. France
    5. Germany
    6. Greece
    7. Hong Kong
    8. Hungary
    9. Iceland
    10. India
    11. Ireland
    12. Italy
    13. Japan
    14. Jordan
    15. Kuwait
    16. Laos
    17. Latvia
    18. Liechtenstein
    19. Lithuania
    20. Luxembourg
    21. Malaysia
    22. Maldives
    1. Malta
    2. Mexico
    3. Monaco
    4. Morocco
    5. Myanmar
    6. Netherland
    7. New Zealand
    8. Norway
    9. Oman
    10. Palestine
    11. Peru
    12. Philippines
    13. Poland
    14. Portugal
    15. Republic of Korea
    16. Qatar
    17. Romania
    18. Russia
    19. San Marino
    20. Saudi Arabia
    21. Serbia
    22. Seychelles
    1. Singapore
    2. Slovakia
    3. Slovenia
    4. South Africa
    5. Spain
    6. Suriname
    7. Sweden
    8. Switzerland
    9. Taiwan
    10. Thailand
    11. Timor Leste
    12. Tunisia
    13. Turkiye
    14. Ukraine
    15. United Arab Emirates
    16. United Kingdom
    17. United States of America
    18. Uzbekistan
    19. Vatican
    20. Vietnam

  • Holders of travel document other than passport (Laissez Passer, Titre de voyage, Travel Document, Document of Identity, Certificate of Identity, Alien Passport, Alien Travel Document, Emergency Travel Document, Emergency Passport; or Temporary Passport) are not eligible to apply e-VOA.
  • Foreigners holding e-VOA are allowed to land at:
    Airport Immigration Checkpoint:
    1. Halim Perdana Kusuma, DKI Jakarta
    2. Hang Nadim, Kepulauan Riau
    3. Juanda, Jawa Timur
    4. Kertajati, Jawa Barat
    5. Kualanamu, Sumatera Utara
    6. Minangkabau, Sumatera Barat
    7. Ngurah Rai, Bali
    8. Sam Ratulangi, Sulawesi Utara
    1. Sentani, Papua
    2. Soekarno Hatta, DKI Jakarta
    3. Sultan Aji Muhammad Sulaiman, KalimantanTimur
    4. Sultan Hasanuddin, Sulawesi Selatan
    5. Sultan Iskandar Muda , Aceh
    6. Sultan Syarif Kasim II, Riau
    7. Yogyakarta, Daerah Istimewa Yogyakarta
    8. Zainuddin Abdul Madjid, Nusa Tenggara Barat

    Airport Immigration Checkpoint:
    1. Achmad Yani, Maluku Utara
    2. Amamapare, Papua
    3. Anggrek, Gorontalo
    4. Bagan Siapi-Api, Riau
    5. Bandar Bentan Telani Lagoi, Kepulauan Riau
    6. Bandar Seri Udana Lobam, Kepulauan Riau
    7. Bandar Sri Setia Raja, Riau
    8. Batam Centre, Kepulauan Riau
    9. Batu Ampar, Kepulauan Riau
    10. Belakang Padang, Kepulauan Riau
    11. Belawan, Sumatera Utara
    12. Benete, Nusa Tenggara Barat
    13. Benoa, Bali
    14. Biak, Papua
    15. Boom Baru, Sumatera Selatan
    16. Celukan Bawang, Bali
    17. Cirebon, Jawa Barat
    18. Citra Tri Tunas, Kepulauan Riau
    19. Ciwandan, Banten
    20. Dumai, Riau
    21. Dwi Kora, Kalimantan Barat
    22. Gunung Sitoli, Sumatera Utara
    23. Jambi, Jambi
    24. Jayapura, Papua
    25. Kabil, Kepulauan Riau
    26. Kendari, Sulawesi Tenggara
    27. Kota Baru, Kalimantan Selatan
    28. Kuala Enok, Riau
    29. Kuala Langsa, Aceh
    30. Kuala Tanjung, Sumatera Utara
    1. Kuala Tungkal, Jambi
    2. Kumai, Kalimantan Tengah
    3. Labuan Bajo, Nusa Tenggara Timur
    4. Lauren Say, Nusa Tenggara Timur
    5. Lembar, Nusa Tenggara Barat
    6. Lhokseumawe, Aceh
    7. Malahayati, Aceh
    8. Malundung, Kalimantan Timur
    9. Manado, Sulawesi Utara
    10. Marina Ancol, DKI Jakarta
    11. Marina Teluk Senimba, Kepulauan Riau
    12. Merauke, Papua
    13. Muara Sabak, Jambi
    14. Nongsa Terminal Bahari, Kepulauan Riau
    15. Nusantara, Sulawesi Utara
    16. Nusantara Pare Pare, Sulawesi Selatan
    17. Padang Bai, Bali
    18. Panarukan, Jawa Timur
    19. Pangkal Balam, Bangka Belitung
    20. Panjang, Lampung
    21. Pantoloan, Sulawesi Tengah
    22. Pasuruan, Jawa Timur
    23. Patimban, Jawa Barat
    24. Probolinggo, Jawa Timur
    25. Pulau Baai, Bengkulu
    26. Sabang, Aceh
    27. Samarinda, Kalimantan Timur
    28. Sampit, Kalimantan Tengah
    29. Samudera, Sulawesi Utara
    30. Saumlaki, Maluku
    1. Sekupang, Kepulauan Riau
    2. Selat Lampa, Kepulauan Riau
    3. Semayang, Kalimantan Timur
    4. Siak Sri Indapura, Riau
    5. Sibolga, Sumatera Utara
    6. Sintete, Kalimantan Barat
    7. Soekarno-Hatta, Sulawesi Selatan
    8. Sorong , Papua
    9. Sri Bayintan, Kepulauan Riau
    10. Sri Bintan Pura, Kepulauan Riau
    11. Sunda Kelapa, DKI Jakarta
    12. Sungai Guntung, Riau
    13. Tanjung Balai Karimun, Kepulauan Riau
    14. Tanjung Emas, Jawa Tengah
    15. Tanjung Gudang, Bangka Belitung
    16. Tanjung Harapan, Riau
    17. Tanjung Intan, Jawa Tengah
    18. Tanjung Kalian, Bangka Belitung
    19. Tanjung Pandan, Bangka Belitung
    20. Tanjung Perak, Jawa Timur
    21. Tanjung Priok, DKI Jakarta
    22. Tanjung Uban, Kepulauan Riau
    23. Tanjung Wangi, Jawa Timur
    24. Tarempa, Kepulauan Riau
    25. Teluk Bayur, Sumatera Barat
    26. Teluk Nibung, Sumatera Utara
    27. Tembilahan, Riau
    28. Tenau, Nusa Tenggara Timur
    29. Tri Sakti, Kalimantan Selatan
    30. Tual, Maluku
    31. Yos Sudarso, Maluku

    Cross Border Post Immigration Checkpoint:
    1. Aruk, Kalimantan Barat
    2. Entikong, Kalimantan Barat
    3. Mota’ain, Nusa Tenggara Timur
    4. Motamasin, Nusa Tenggara Timur
    5. Sota, Papua
    6. Tunon Taka, Kalimantan Utara
    7. Wini, Nusa Tenggara Timur

  • The e-VOA fee is IDR 500.000,00. Please note that every payment via Debit/Credit Card will incur additional fees according to the financial institution’s regulations.
  • Each traveler must hold a separate e-VOA, including infants and children (even if children/infants are included in their parent passports).
  • Foreigners who wish to enter Indonesia must hold a passport with an expiration date at least 6 (six) months from the date of arrival (In accordance with the article 22 (1) b Minister of Law and Human Rights Regulation Number 44 of 2015).
  • Once the e-VOA is processed, none of the information can be changed. The information on your e-VOA must be exactly the same as the information on your passport. Otherwise, your e-VOA will be invalid and there will be no refund. According to article 106 Minister of Law and Human Rights Regulation Number 44 of 2015, Immigration Officer at the ports of entry reserves the right to deny entry into Indonesia to a foreigner who provide incorrect information in the visa application.
  • The documents to request an e-VOA are as follows:
    1. Full biodata page of passport with at least 6 months validity from the date of your arrival to Indonesia (format JPG/JPEG/PNG);
    2. Passport size photograph (format JPG/JPEG/PNG);
    3. Email address; and
    4. A valid Mastercard, Visa, or JCB credit card.
  • Before submitting e-VOA, you must create an Account by “Main Page > Apply > Register” (please note that each evoa must be submitted by the respective account) and perform:
    1. Fill in data and uploading documents;
    2. Receive verification email; and
    3. Activate the Account by clicking “activate” on the verification email which must be confirmed within one hour.
  • After logging in to your account, you can apply for e-VOA by clicking “Main Page > Apply” and then perform:
    1. Data Filling:
      1. 1)   Visa type,
      2. 2)   Arrival information, and
      3. 3)   Residence information in Indonesia;
    2. Payment; and
    3. Granting e-VOA.
  • After completing the “payment confirmation” page, you must proceed with the payment within 120 minutes. Otherwise, the system will not accept payment, and you will need to create a new request.
  • You can only make payment by Mastercard, Visa, and JCB credit card. The card is not required to be under your name. Kindly make sure that your card has a “3D Secure System” and is open to international transactions.
  • After completing the payment process, your e-VOA will be available in your Account. Immigration Officers at the ports of entry can verify your e-VOA in their system. However, you are advised to keep your e-VOA with you either as a softcopy (on tablet pc, smartphone etc.) or as a hardcopy in case of any failure in the system.
  • You only need to do the Account creation once. If you forgot your password you can select “Main Page > Forgot Password”.
  • Kindly inform the e-VOA Support Desk (livechat at www.imigrasi.go.id or sending email to visa@imigrasi.go.id or humas@imigrasi.go.id) should you encounter any suspended or unsuccessful transactions during the request procedure. Please do not create a new request or make a new payment unless otherwise advised. The Ministry will not be responsible for additional payments and no refund will be granted in case of such unfinished transactions.
  • There are numerous websites which claim to assist users in receiving Indonesian e-VOA in return for a service charge. These websites are not endorsed by or associated with the Indonesian government. Therefore, we cannot be held responsible for any misuse of information or failure of service on their side.

An e-VOA is a single-entry visa valid for 30-day stay in Indonesia with the purpose of Tourism, Government visits, Business Meetings, Goods Purchasing, or Transit only.

E-VOA is an alternative to visas issued electronically via e-VISA Application, visa on arrival at the port of entry, and visa at Indonesian Embassy/Consulate.

Applicants obtain their e-VOA electronically after entering required information and making payments by a credit card (Mastercard, Visa, or JCB).

The link to download your e-VOA is given on the final step, where you will be informed that your request has been completed successfully. In addition, the same link to download your e-VOA will be e-mailed to you.

Alternatives: You can download e-VOA via the “Application” menu in the e-VOA Application.

Immigration officers at port of entry can verify your e-VOA on their system. However, you are advised to keep your e-VOA either as a soft copy (tablet PC, smartphone, etc.) or a hard copy if there is any failure on their system.

As in the case of other visas, the Immigration Officer at the entry ports reserves the right to deny access to Indonesia to an e-VOA holder without any explanation.

Documents needed to prepare e-VOA request are:
a. Full biodata page of passport with at least 6 months validity from the date of your arrival
to Indonesia (format JPG/JPEG/PNG with max. size of 200 kb);
b. Passport size photograph (format JPG/JPEG/PNG with max. size of 200 kb);
c. Email address;
d. A valid Mastercard, Visa, or JCB credit card.

An e-VOA can be obtained easily anywhere with an internet connection. It saves time you would otherwise spend on e-VISA Application, visa on arrival at the port of entry, visa at Indonesian Embassy/Consulate (if you are eligible).

Issuance of e-VOA does not guarantee entry to Indonesia. E-VOA simply indicates that the individual is eligible to seek entry for a specific purpose. The decision of entry remains the right of the respective Immigration Officer at the port of entry.

Under Article 22 (1) b Minister of Law and Human Rights Regulation Number 44 of 2015, foreigners who wish to enter Indonesia must hold a passport with an expiration date at least 6 (six) months from the date of arrival. You are advised to have the return ticket printed.

Immigration Officer reserves the right to ask for your return ticket at entry.

You must apply new e-VOA application. We cannot refund payments for error in visa application.

According to Article 106 Minister of Law and Human Rights Regulation Number 44 of 2015, Immigration Officer at the ports of entry reserves the right to deny entry into Indonesia to a foreigner who provide incorrect information in the visa request.

No. The validity period of your e-VOA begins from the date specified in your application. You can enter Indonesia on any date within this period.

The Republic of Indonesia does not sell, rent, or otherwise use for commercial purposes any personal information entered in the e-VOA Application System to third parties.

The applicant bears full responsibility for the safety of the soft and hard copies of the e-VOA.
Any information obtained at each request stage and the e-VOA issued at the end of the process is stored in secure systems. The applicant bears full responsibility for this information again should it fall into the hands of third parties.

The barcode on the e-VOA stores the applicant’s information in an encrypted and electronically signed form designated by the Directorate General of Immigration Ministry of Law and the Human Rights Republic of Indonesia.

Access to the barcode’s content is solely provided to the institutions authorized by the Directorate General of Immigration Ministry of Law and the Human Rights Republic of Indonesia. The applicant bears full responsibility for any inconvenience that may result from barcode alterations or forgery caused by the applicant.

Yes. Each traveler must have a separate e-VOA.

No. We cannot refund payments for unused e-VOA.

No. e-VOA is only for single entry. If you wish to obtain a multiple entry visa, you can apply for a multiple entry visa via e-VISA Application.

No, your e-VOA is invalid. You must obtain another e-VOA.

If you wish to stay in Indonesia longer than your e-VOA permits, you must apply for a residence permit extension at the Immigration Office.

Please note that an e-VOA is granted only for Tourism, Government visits, Business Meetings, Goods Purchasing, or Transit purposes. Request for other visa types is required to submit an e-VISA Application.

If you overstay your visa, you might be asked to pay fines of IDR 1,000,000 per day, detained, deported, or banned future travel to Indonesia for a specific period.

Our website maintains a high level of security standards. We are not responsible for any harm resulting from the security vulnerabilities of your bank, computer, or internet connection.

You must create a new e-VOA request.

You can download your e-VOA via “Application” tab

No. We cannot refund payments for any e-VOA request

You can apply for e-VOA 14 days before your travel. However, you are advised to create an e-VOA request at least 48 hours before your departure.

No. The applicant assumes responsibility for any mistakes made in their request.

Yes. If you are a citizen of one of the countries listed below and you meet the required criteria, you can obtain a visa on arrival at the port of entry. Kindly visit www.imigrasi.go.id to learn more about these requirements.

No. You can only make a payment with a credit card (only Mastercard, Visa, or JCB). On the other hand, please note that the card does not have to be under your name.

CVV / CVC / CVC2 for Master Card and Visa is the final three digits of the number printed on the signature strip on the back of your card.

For now, e-VOA is only available at Soekarno-Hatta Airport and Ngurah Rai Airport. If you land not at that port of entry, you can apply for another type of visa (e-VISA Application, visa on arrival at the port of entry, visa at Indonesian Embassy/Consulate).

Yes. If your child is issued a passport under their name, please make a separate e-VOA request.

Yes. Further information regarding the countries eligible for visa on arrival at the port of entry Please visit www.imigrasi.go.id.

E-VOA fee is IDR 500,000.

E-VOA is valid for 90 days. The validity period of your e-VOA is different than the duration of your stay. The stay of e-VOA holder is 30 days from the arrival date.

No. You do not have to get a visa if you are not going to leave the international transit area.

A service fee is charged to cover the cost of international operations.

When your e-VOA expires, you are not allowed to apply for a new e-VOA without departing from Indonesia still, you are advised to apply at Immigration Office for a residence permit extension.

Please visit www.imigrasi.go.id to get more detailed information regarding the request for a residence permit and other types of visa (work visa, student visa, etc.).

If you overstay your visa, you might be asked to pay fines of IDR 1,000,000 per day, detained, deported, and/or banned future travel to Indonesia for a specific period.

If you overstay your visa for more than 60 days, you might be detained, deported, and/or banned from future traveling to Indonesia for a specific period.

Don’t hesitate to contact the e-VOA Support Desk (Live Chat www.imigrasi.go.id and e-mail visa@imigrasi.go.id or humas@imigrasi.go.id).

No. You should contact the respective Indonesian Embassy/Consulate to get information about your request.


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