FAQ

Visa is a Visa of the Republic of Indonesia, hereinafter referred to as a Visa, is a written statement, both manually and electronically, which is given by an authorized official to travel to the Indonesian Territory and becomes the basis for granting a Stay Permit;

A Stay Permit is a permit granted to a Foreigner by an Immigration Officer or a Foreign Service Officer either manually or electronically to be in Indonesian Territory;

Visit Stay Permit is a permit granted to Foreigners to stay and be in Indonesian Territory for a short time in the framework of a visit.

A tourist visit visa is given to foreigners to travel to Indonesia in one trip and is given a visit stay permit for 60 (sixty) days from the time the entry permit is granted;

Tourist Visit Visa can only be used for one trip;

A Tourist Visit Visa can be used for visiting certain places for recreational purposes, personal development, or studying the uniqueness of tourist attractions within a certain period of time including health tourism and yachting;

The applicant applies for a tourist visit visa through the application by filling in the data fields correctly, uploading the required documents in full, making payments and getting a tourist visit visa electronically which is sent via registered email and as an alternative to a tour visit visa can also be downloaded via the visa app;

payment by credit card (Mastercard, Visa, or JCB);

Tourist visit visas can be kept in soft copy and shown to immigration officials via tablet PCs, smartphones, etc., or printed (hard copy);

Is given an entry sign, which also serves as a residence permit for a visit;

The entry sign is given in the form of a sticker affixed to the foreigner's passport page;

As with other visas, Immigration Officers at airports or seaports or traditional crossings have the right to refuse the arrival of foreigners holding tour visit visas without any explanation.

  1. Access the official website of the Directorate General of Immigration, Ministry of Law and Human Rights through molina.imigrasi.go.id, select "Tourist Visit Visa", Before making a visa application, you must create an account with the following steps: Main Page, select login and a new page appears for login. Please select register Note: each applicant must have an account that has been activated. Steps of user registration and activation, as follows: 1) Fill out the form according to the fields and upload the document; 2) Once complete, send the registration and the application will display an information pop up containing that the activation link and activation button have been sent to the email address that was registered or please check spam mail; 3) Receive an email activation link and activation button; 4) Please activate the account by selecting and pressing the "activate button (tombol aktifkan)" or pressing the activation address link; 5) Activation was successful.
  2. After the account is active, submit an application by entering the username in the form of the email address that was registered and entering the password then filling in the captcha correctly. You can apply for a tourist visit visa by selecting the tourist visit visa icon and making an application;
  3. Fill in the fields completely and correctly, including:
    • personal information;
    • guarantor information;
    • passport information;
    • arrival information;
    • residence information;
  4. Upload Requirement Documents;
  5. Payment;
  6. After completing the “Payment Confirmation” page, you must proceed with payment within 120 minutes. Otherwise, the system will not accept the payment, and you will need to make a new request.
    Notes:
    You can only make payments with Mastercard, Visa, and JCB credit cards. The card doesn't have to be in your name. Please ensure that your card has a “3D Secure System” and is open for international transactions.
  7. After completing the payment process, in a few moments your tour visit visa will appear in your account and can be downloaded.
    Suggestion:
    please save your tour visit visa softcopy (email, tablet, smartphone, or other) or hardcopy in case of failure in the system;
  8. If you forget your password, please use the "Forgot Password" feature.
    Information:
    Please inform the Second home visa Support Desk (live chat at www.imigrasi.go.id or send an email to visa@imigrasi.go.id or humas@imigrasi.go.id). If you find pending or failed transactions during the application process. Please do not make a new request or make a new payment unless you have been informed by the support desk staff. If in the process of applying for a tour visit visa you experience problems, please contact the immigration support desk. And if the application and payment for a tour visit visa is not through the official address above, then we will not serve and respond to any complaints submitted or claims for reimbursement of visa payments.

  1. The main requirements are as follows:
    1. National passport valid and valid for at least 6 (six) months or valid travel document and valid for at least 12 (twelve) months for foreigners holding travel documents or without citizenship;
    2. Proof of having living expenses for himself and/or his family while in the Indonesian Territory, a checking account, savings book, or time deposit for the last 3 (three) months belonging to the Foreigner concerned or Guarantor with a minimum amount of USD 2000 (two thousand US dollars) or equivalent;
    3. Return ticket or onward ticket to continue the journey to another country except for the crew of the Conveyance who will stop by to join the ship and continue the journey to another country; and
    4. Recent color photograph.
  2. Additional requirements during the covid 19 pandemic which are as follows:
    1. Statement letter willing to comply with all applicable health protocols in Indonesia;
    2. Evidence of having received the full dose of the COVID-19 vaccine;
    3. Proof of ownership of health insurance/travel insurance which includes health financing, and/or a statement of willingness to pay independently if affected by COVID-19 while in Indonesian Territory.

  • *.JPEG format
  • Colored
  • Size 100kb to 400 kb / document sheet
Terms and conditions:
  1. Passport photos:
    • white background;
    • neatly dressed;
    • Photo taken within the last 3 months
  2. Requirement document:
    • Not the product of any image manipulation or editing;
    • There are no other images/objects visible in the requirements document.

If the passport validity period is less than 6 months, you cannot apply for a tourist visit visa and please extend the passport validity period.

The process of issuing a tourist visit visa takes some time after receiving the visa payment.

Tourist Visit Visa of IDR 1,500,000 (one million five hundred thousand rupiah)

Yes, there are no restrictions on the category of companion

A tourist visit visa can only be used for one trip.

Not. We cannot refund your tourist visit visa payment.

If you exceed the validity period of your residence permit, you will be asked to pay a fine of IDR 1,000,000.00 per day, if you are detained, deported, or prohibited from traveling to Indonesia in the future for a certain period of time.

https://molina.imigrasi.go.id is applying high level security standards. We are not responsible for any loss that may arise from security vulnerabilities of your bank, your computer or your internet connection.

You must re-apply.

Not. We cannot refund tourist visit visa payments.

Not. Second home visa payments can only be paid using a credit card (with the Mastercard, Visa or JCB logo). Notes: please note that the card does not have to be in your name.

Make sure that the card is a "Mastercard", "Visa" or "JCB" (it does nott have to be in your name), has a 3D Security System, and is open to international transactions. If your card has any of these and you still cannot make a payment, you can try making a payment at a later time or with a different card. Attention: Please note that after you receive the "email address verification message (pesan verifikasi alamat email)", you need to click the "agree (setuju)" button and proceed with payment within 24 hours. Otherwise, your app will time out, the system will not accept payments, and you will have to create a new app. If the problem persists, you should contact your bank for assistance. If you are still unable to make a payment, please contact the Second Home Support Department via livechat https://molina.imigrasi.go.id and or email visa@imigrasi.go.id.

CVV / CVC / CVC2 for Master Card and Visa are the last three digits of the number printed on the signature strip on the back of your card.

Yes, as long as the name of a citizen of that country is on the list

A tourist visit visa is valid for 90 days from the date of issue.

Not allowed.

You should pay attention to the expiration date to avoid overstay fees (fine) because thistourist visit visa cannot be extended

Tourist Visit Visa cannot be extended

It cannot be converted into a limited stay permit


Still have questions ?


Indonesian VISA Issuance Support Desk

livechat at www.imigrasi.go.id
 

Indonesian VISA Issuance E-mail

visa@imigrasi.go.id
humas@imigrasi.go.id